Coaching and Mentoring Agreement

A Mentor is not a typical consultant hire and so this brief agreement aims to set brief expectations of the relationship and help avoid misunderstanding. A Mentor/Mentee relationship is based on mutual trust, respect and communication. Full terms and conditions will be made available on written request. 

The service we provide

1. Marksafety works with small, uk based businesses in the capacity of a coach or mentor. We help you to explore options, understand, develop and progress your Health & Safety related goals through providing our knowledge, experience, tools and time. We do not advise or instruct, supervise or indeed carry out your role for you in other words the business will always remain ultimately accountable for any action taken (or not taken) in pursuit of statutory compliance and any required resources to meet requirements. 

5. Marksafety always retains the right to refuse service on matters that are not within competence or ethical parameters, fall out of the Mentoring remit or would not be within the best interests of either party. Marksafety will correspond with the business director and one other named business contact. Unless otherwise agreed support will be provided remotely.

The documents/tools we provide

2. While electronic editable document templates can be amended and used by clients they will remain the intellectual property of Marksafety Limited. We must clarify that tools/documentation issued by Marksafety are for development purposes. Tools/documents are not endorsed by any professional body or provide any guaranteed statutory compliance. Documentation or guidance will by default be provided digitally online. 


3. Mentor subscriptions run monthly from the 1st of each month (invoiced and payable upfront by direct debit). A month's written notice is required from either party to stop (or change) subscription. Additional service outside scope will be chargeable at standard rate inc. travel / costs (less any applicable discount).

Coaching / Training

4. Scheduled coaching consultations will be the recognised method for support. The businesses will be responsible for such requests/scheduling. Appointments not rearranged at least 24hrs prior are chargeable in full. Quick principled guidance will also be available to Mentees via phone/email (subject to fair use) 

6. Clients accept full terms & conditions. Clients understand and will be respectful of the mentors/coaches role and are open to being challenged or held accountable in a professional manner. Likewise Marksafety promise to be respectful, professional and ethical providing assistance in a way that empowers clients acting in a clients best interest at all times.

Fair use policy

7. Fair use policy is about being respectful of the mentoring/coaching support model. Marksafety's time is shared serving multiple clients meaning availability and delivery may be dependant on demand at any time and some scheduling/planning is required of clients for maximum benefit and efficiently. General principled guidance provided over the phone should be a quick question/answer nature. Scheduled consultations must allow sufficient time to include notes and/or travel as is needed. Where possible support/contact will be during typical practice hours unless an emergency or otherwise agreed.

By using our service you accept this agreement and understand the business is ultimately responsible and accountable for Health and Safety management and compliance. The concept of Coaching and Mentoring is about educating, engaging, empowering and enabling you in principle to manage your own Health and Safety.

1. Use of Marksafety Limited as your business named "Competent Person" or "Business Health & Safety Mentor". 2. Access to quick guidance from your Mentor by phone, email or Whats app group subject to fair use policy. 3. Access to generic key document templates online, newsletters and access to public/group video call consultations. 4. 1 hours Coaching consultation in event of a claim, enforcement action or RIDDOR incident. 5. Opportunity to schedule a monthly 25 minute online review/catch-up consultation with your Mentor plus an annual management review. 6. First hour of support for Coaching/Mentoring/Training as required each month (30 minute units of time. Unused time does not carry over).